Field Service Fitter

Field Service Fitter

Now is the time to seize the perfect opportunity and secure a Field Service role with Hastings Deering working across the Gladstone region. We are seeking an experienced and highly motivated Field Service Fitter who has an excellent reputation to join our team. Reporting to the Field Service Foreman, you will support a key customer across our diverse and commercial portfolio.

This opportunity will include a 9 day fortnight, field service allowances and service vehicle.

Your key responsibilities will also include:

• Perform maintenance, repairs and reconditioning works on all CAT machinery and Engines at various locations and sites.
• Provide outstanding customer service by ensuring our valued customers are kept well informed of all matters in relation to job progress and costs.
• Ensure repairs are carried out using the appropriate control guidelines to ensure that rework does not occur.
• Determine reusability of all disassembled parts.
• Submit accurate service reports, timecards, parts request sheets and parts quotes.
• Support the sale of genuine parts, and when requested, give guidance and advice to the customer on supply of genuine parts.

You will bring the following skills and experience to the role:

• Relevant Trade qualifications and demonstrated service and repair experience on CAT
• Industry experience earthmoving, construction, quarrying, local council, maritime port, and agricultural customers will be highly regarded
• Well-developed communication and customer service skills
• The ability to work autonomously and as a team as required
• Demonstrated and proven ability with desktop computers and devices
• Experience on Caterpillar Diagnostic Systems (ET Vims, SIMSi and SIS)
• Commitment to a high level of workplace health and safety
• Your ability to work under pressure during peak periods is essential
• CATERPILLAR dealer experience seen as advantageous

For this role Hastings Deering offers a wide range of benefits including:

• A competitive hourly rate & relevant allowances as per our enterprise agreement
• A rewarding career with diverse opportunities
• Uniforms and PPE provided
• Income Protection Insurance
• Discounts on private health, vehicles, travel and more
• A culture of innovation, collaboration and execution
• Ongoing training & support to further your career
• Competency based pay increases
• Employee Assistance Program for employees and their families
• Paid parental leave options