Sales Manager - Hilton Cleveland Downtown

Group Sales Manager

The Hilton Cleveland is seeking a Group Sales Manager to join their team following a recent internal promotion!

In this exciting role, you'll take the lead in managing all market segments for group ranging from 26 guest rooms to 200 guest rooms on peak depending on the market segment. As a key member of our team, you'll have the chance to build strong client relationships, create impactful experiences, and contribute to the continued success of our iconic hotel in the heart of downtown Cleveland.

Minimum Requirements:

• 1+ years of sales experience
• Strong understanding of hotel sales processes with a hunger to grow and collaborate
• Comfortable engaging directly with decision makers; strong critical thinking skills
• Passion for sales, achieving targets, and exceeding objectives

Preferred Qualifications:

• Large, big box hotel experience (500+ rooms and 40,000+ sq. ft. of convention space) is preferred
• Familiarity with Delphi.fdc/Salesforce
• Prior experience with Hilton processes and programs

The hourly rate range for this role is between $26-$29 per/hour which may be determined by applicable and specialized experience and location.

What will I be doing?

As a Group Sales Manager, you would be responsible for representing the hotel's services and facilities to prospective clients and customers in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Respond to sales inquiries from potential clients and customers seeking sleeping rooms, meeting space, food and beverage services, etc.
• Initiates new sales, prospects and qualifies leads and solicits potential clients
• Host and entertain clients and maintain client accounts
• Conduct property site visits and answer questions
• Determine rates, prepare proposals, negotiate contracts, service accounts and analyze lost business for the hotel(s)
• Develop sales plans and strategies to meet or exceed established revenue and room night goals
• Partner with operations departments to ensure full participation in servicing accounts

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Medical insurance coverage – for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

Sales Incentive

Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company's financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout