Sales Liaison And Catering And Events Coordinator - Hilton Chicago

Sales Liaison / Catering & Events Coordinator

The iconic Hilton Chicago Downtown is looking for a Sales Liaison / Catering & Events Coordinator. This is an excellent entry-level role for someone eager to learn, grow, and build a career within Sales, Catering, and Events at a landmark Hilton property.

What will I be doing?

In this role, the primary focus is supporting the Group, Business Travel, and Leisure Sales teams with on-property service and site inspections. The individual will work closely with the management team and play a key role in facilitating site inspections, group client walk-ins, and other guest and client needs while on property.

Specifically, you will:

• Serve as primary liaison between Sales department and hotel departments
• Attend property meetings to ensure open and timely communication is maintained between hotel and Sales teams
• Review and report on Sales productivity highlights on a regular basis
• Coordinate on-property site inspections for Sales Managers
• Become an expert of hotel meetings space, room setup types, room capacities, guest room types, food menus, and F&B outlets
• Facilitate site inspections and walk-in visits
• Coordinate and execute special request for customers and Sales managers, including VIP arrivals and amenities
• Support the Catering, Events, and Reservations teams in an administrative capacity

What are we looking for?

• 1 year hotel experience
• Guest facing experience
• Teamwork, working with offsite remote team – as you will need to travel to Palmer House
• ADA requirements – A lot of walking
• Microsoft Office Required – Outlook/word

Shift Pattern: Flexible scheduling based off client sites and business demands

The estimated hourly rate range is $23.00 to $25.00 and it is based on applicable and specialized experience and location.

The Benefits

• Medical Insurance Coverage – for you and your family
• Best-in-Class Paid Time Off (PTO)
• Complimentary Meals in the Team Member Restaurant
• Complimentary Access to the Hotel Athletic Club
• Go Hilton Hotel Discount program: 100 nights of discounted hotel stays
• Mental health resources including Employee Assistance Program, subject to eligibility
• Parental leave to support new parents
• 401K plan and company match
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Continuing Education opportunities
• Career growth and development
• Recognition and rewards programs