The Hilton New York Times Square is looking for a Safety and Operations Manager to join this stunning landmark New York City Hotel.
Located at the heart of Times Square, this upscale hotel soars 44 stories above Manhattan, offers 478 rooms and features newly renovated food and beverage outlets, offering a breathtaking view of Times Square.
This role reports directly to the Director of Safety & Security and is responsible for overseeing a team of 10 hourly employees, including 2–3 officers per shift.
The ideal candidate will have a minimum 5 years of security management experience, preferably in a fast-paced, customer-facing environment. Union experience is highly preferred, with a strong understanding of labor relations and contract compliance. Hotel industry experience is a plus but not required. Demonstrated excellence in customer service and the ability to maintain a professional and welcoming presence. Must possess a valid New York State Security License. FLSD (Fire Life Safety Director) certification is required.
Shift Pattern: Full open availability, mainly 2nd shift between the hours of 1pm - midnight (holidays and weekends are required)
Salary Range: $70,000 - $84,000 / annually, based on experience
What are the benefits of working for Hilton?
Hilton is recognized as the best hospitality workplace in the world and the #2 World's Best Workplace by Great Place To Work US and Fortune!
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
In addition, we look for the demonstration of the following key attributes:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!