Restaurant Service (waiter/ess) / Tsunohazu

Hilton Tokyo Waiter/ess

Our Team Members are changing the world one stay at a time. They are engaged and recognised in many ways for showcasing their talents. Join the most well known Hotel brand in the World and also the flagship hotel of Hilton Japan, and you will have more than just a job. You will have a challenging and rewarding career in the hospitality industry.

Job Responsibilities

As a Waiter/ess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Waiter/ess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage guest queries in a friendly, timely, and efficient manner
• Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
• Ensure knowledge of menu and all products
• Ensure mis-en-place is well stocked at all floor stations
• Follow correct reporting procedures if faced with issues
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manner
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
• Comply with hotel security, fire regulations and all health and safety legislation