Food Operations Manager (pre - opening)

Food Operations Manager

Hampton by Hilton Jeddah Souq7 is opening its doors in the very near future. We have now started the selection process for the Core Management Team, including the role of Food Operations Manager.

As a Food Operations Manager, you're not just overseeing operations of one or more dining outlets – you're contributing to creating memorable guest experiences that leave a lasting impression.

Here's what you'll do during a typical day:

• Ensure seamless operations: Manage daily food and beverage operations for designated outlets, ensuring top-tier quality, service, and marketing strategies that maximize profitability and customer satisfaction
• Enhance guest satisfaction and service excellence: Support the development and implementation of guest satisfaction strategies, monitoring trends, gathering feedback, and driving continuous improvements to elevate the guest experience
• Drive operational efficiency: Oversee the administrative and planning functions of the Food & Beverage department, ensuring smooth daily operations while implementing cost controls for food, beverage, and labor expenses
• Elevate quality and service standards: Support the delivery of exceptional food and beverage quality, service, and marketing strategies to enhance guest satisfaction, drive revenue, and maximize profitability
• Inspire and develop the team: Supervise, coach, and mentor team members, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing

Key responsibilities for hotel pre-opening leaders:

• Project management: Oversee timelines, budgets, and resources; manage construction, procurement, and vendor coordination; ensure compliance with deadlines and regulations.
• Strategic planning: Develop and execute pre-opening plans; set priorities, anticipate challenges, and establish operational workflows.
• Operational readiness: Ensure all departments (front office, housekeeping, F&B, engineering) are prepared; coordinate training and brand standards implementation.
• Team leadership: Recruit, onboard, and train staff; foster collaboration and maintain team focus under pressure.
• Financial management: Manage pre-opening budgets; monitor forecasts; negotiate vendor contracts and control costs.
• Brand standards: Ensure consistency in design, service, and operations aligned with brand guidelines.
• Problem-solving: Address unexpected issues quickly; manage risks and maintain safety compliance.
• Attention to detail: Oversee final construction, design, and furnishing; ensure operational processes meet quality standards.
• Communication: Maintain transparent updates with owners, investors, and stakeholders; represent the project in pre-opening events.
• Adaptability: Adjust plans as needed; stay resilient under fast-paced, high-pressure conditions.
• Customer focus: Ensure guest experience remains the top priority from day one.

What is it like working for Hilton, the best workplace according to Forbes and GPTW?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodation, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing team members are at the heart of it all!