Upscale, contemporary hotel offering premium accommodations, extensive meeting spaces, and amenities tailored for business, convention, and leisure travelers.
Before you get started…Yes, we do have the BEST Team Member Travel Program with HUGE discounts on hotel rooms for our Team Members!
Why you'll love working for Hilton:
Access to the world's best Team Member Travel Program with highly discounted rates
Discounts of up to 25-50% on products and services in participating Hilton outlets
Access to Hilton University training, offering more than 3000 learning programs
Extensive range of career development opportunities
Complimentary Dry Cleaning and daily Team Member Meal
What will I be doing?
Handle all incoming meetings and event leads professionally to maximise revenue through upselling and convert leads into confirmed bookings
Achieve event sales in line with targets
To work with a sales-focused attitude and be aware of sales opportunities to maximise revenue and adhere to hotel selling strategy
Ensure communication between reservations and all other areas of the hotel is professional, efficient and thorough
Prepare event orders in a timely manner and in accordance with operations rostering
Ensure accurate and up to date customer information in Event booking system. Adhering and maintain systems best practices and standards
Conducting informative site inspection in order to build relationships with clients and develop an understanding of their needs and requirements and provide solutions to match in order for a successful event
To develop successful customer partnerships including effective pre and post-event meetings
Maintain a broad range of product knowledge about the Hotel
To communicate effectively with all hotel departments to ensure the smooth running and success of all functions, including production of detailed function sheets and menus
What are we looking for?
Previous sales, group, and events experience, preferably in hospitality
Knowledge of Excel, PowerPoint, and Word
Ability to manage multiple tasks with organisation and planning
Customer focused and preferably a food and beverage background
Proactive approach to meeting deadlines and target
Excellent organisational and administration skills
Upscale, contemporary hotel offering premium accommodations, extensive meeting spaces, and amenities tailored for business, convention, and leisure travelers.