Prácticas - Customer Support Specialist

Customer Support Role

Your role: The Customer Support team is responsible for providing attention and support to both external (researchers) and internal (sales team) clients, accompanying the entire process: from initial consultation to order management, resolution of incidents, or sending offers. You will be in one of the different departments within the Customer Support area, where you will:

• Support the sales team
• Support large accounts
• General customer service (international and local)
• Direct and resolution-oriented customer service

Who you are: Master's student with a background in business, customer orientation, and results, with the possibility of signing an agreement with the university/educational center.

What we offer: We are curious minds that come from a wide range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for everyone to develop and grow at their own pace. Join us to build a culture of inclusion and belonging that impacts millions and empowers everyone to defend human progress.

Apply now and become part of a team dedicated to Awakening Discovery and Elevating Humanity!