Key Account Manager

Key Account Manager

The key account manager provides lab water solutions to customers as a consultant. Fully understand the customer's needs and meet expectations in order to propose the most suitable laboratory water system. The execution of sales initiatives develops and maintains sales relations for existing and potential customers. Involves collaborating with marketing and service teams, deep diving into the market situation, and after system maintenance. Distributor management refers to the strategic oversight and coordination of relationships between Merck Milli-Q and distributors. Your role is responsible for using professional knowledge of laboratory systems to connect with customers and generate sales for targets. Developing sales strategies or tactical approaches, making cold calls to leads or taking calls from prospective opportunities. Revolve around the ability to network, build relationships with customers, and propose laboratory water systems to meet or resolve their expectations. Distributor management refers to the strategic oversight and coordination act as intermediaries in the sales process. Be knowledgeable about laboratory water systems. Identify prospective customers, leads, or opportunities generation. Contact new and existing customers to discuss needs. Emphasize the features of products to highlight how they solve customer problems. Answer questions about the products. Negotiate prices and terms and prepare sales agreements. Collaborate with marketing and service teams in many different sectors. Defining clear performance metrics and targets for distributors. Regularly monitoring and evaluating distributor performance against established KPIs.