Head Of Project Management Support Office (all Gender )

Head Of Project Management Support Office

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you've got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.

This role can be done in hybrid working model, 3 days from the office in Warsaw, 2 days remote.

Your Role:

The Head of Project Management Support Office is responsible for leading, developing, and managing a team of Project Management Assistants (PMA) who support the Clinical Trial Leads (CTL) in global clinical development studies. The PMSO ensures consistent high quality administrative support in managing study meetings, project timelines, study budget study trial documents and study oversight activities. You will lead, coach, and develop a global team of PMAs supporting clinical trials across all phases (Ph I- IV). Oversee hiring, onboarding, and resource planning. Ensure strong team performance by assigning work, setting expectations, and monitoring progress, quality, and delivery timelines. Oversee PMA execution of core study support activities such as meeting coordination and minutes, project timelines, CTMS updates, budget support, vendor and team lists, payments, TMF filing, and CTIS notifications. Including ensuring high quality, consistency, and compliance across all PMA deliverables. Define and maintain standards, workflows, templates, and checklists for PMA activities. Drive inspection readiness for PMA-related processes and support audit preparation. You will define and track KPIs/SLAs (e.g., cycle times, quality metrics, TMF completeness) for PMA and service providers activities. Act as BPO/SME for operational processes, contributing to SOPs, WIs, training materials, and tools. Serve as Business Lead for CTMS and associated service providers (e.g., Translations, Meeting Planner). Ensure all PMA-related activities comply with regulations, guidelines, and internal SOPs.

Who You Are:

• At least 8 years of experience in clinical operations or clinical trial management (CRO or Biopharma), proven experience leading or mentoring teams.
• Strong knowledge of GCP, ICH, and end-to-end clinical study processes.
• Experience working effectively in matrix, multicultural teams.
• Bachelor's degree in Life Sciences, Pharmacy, Nursing, or a related field required
• Ability to build a positive team culture and support staff well-being.
• Advanced skills in CTMS, TMF, Project Timeline, and study budget management.
• Experience preparing for and participating in regulatory inspections, continuous improvement orientation; ability to lead change.
• Willingness to travel up to 20% of the time.

Your Main Benefits:

• Health and well-being: Get access to private medical care, life insurance, and sports card,
• Work-Life balance: Enjoy additional paid days off, hybrid working model.
• Learning and Development: Take advantage of co-financing for language courses, trainings, and certifications as well as other development opportunities
• Employee support and engagement: Benefit from Employee Assistance Program and join employee engagement groups for support and connection.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!