Alternant Service Clients F/h

Express Your Talent With Us!

You want to explore, overcome obstacles, and make discoveries? We know your projects are ambitious. Ours are too! Around the world, our colleagues have a passion for scientific and technological innovation that enriches human lives through our solutions in healthcare, life science, and electronics. Together, we aim high and care deeply about our diverse range of colleagues, clients, patients, and the planet. That's why we are always looking for curious minds who want to imagine the impossible with us.

Your role: You are the entry point for commercial and regulatory questions from our clients based in France or Benelux. You act as an interface between the sales organization, supply chain, regulatory affairs, marketing, and any other internal organization; you continuously support sales staff in their daily activities to achieve sales objectives. You are responsible for processing quotes in close collaboration with the sales representative, applying our pricing policy, and implementing specific rates for certain clients. You handle requests from our clients for all types of commercial, quality, or regulatory documents, such as brochures, product data sheets, certificates, etc.

You enter orders, check stock availability and prices, and follow up on orders until they are shipped. You manage and resolve customer complaints (returns, credits, rebilling, replacement orders). You record all customer interactions in our CRM.

Position in internship based in Molsheim (67). Ideal start date in September 2026.

Who you are:

• You are preparing a Bac +4 / Bac +5.
• You are organized, rigorous, and autonomous, with a real capacity for analysis and synthesis.
• You show initiative and have very good relationship skills; you enjoy teamwork and client contact.
• You have good oral and written communication skills, essential for communication.
• You are fluent in French and English, both orally and in writing.

What we offer: We are curious minds from varied backgrounds and diverse life experiences. We believe this diversity drives excellence and innovation, enhancing our ability to lead in science and technology. We are committed to ensuring that everyone has access to development opportunities and that everyone progresses at their own pace. Join us to build a culture of inclusion and belonging that impacts millions of people and allows everyone to contribute to human progress!

Apply now and become part of our team whose vision is to stimulate discoveries to elevate humanity!