Service Technician

Site Service Electronic Technician

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Performs technical, mainly pre-defined tasks for accomplishing defined service delivery work for customer equipment.

Job Summary

You will be responsible for troubleshooting, repairing, and performing preventative maintenance on all Siemens Healthcare Diagnostics instrumentation at the Glasgow campus in Delaware with minimal supervision. You will be functioning as a Site Service Electronic Technician servicing Medical Diagnostic equipment at the Glasgow site. You will be responsible to develop relationships with various labs throughout the site and set up and schedule monthly generated PM's on your equipment. You will be responsible for delivering both timely and effective repairs when the instrument is not functioning. You will be integral in the initiating and delivering of repair parts and consumables to your area of responsibilities. You will function in a team environment and render support when called upon for trouble calls and supporting project work. Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.

Competencies

You have experience in testing, repairing, and maintaining biochemistry medical diagnostic equipment used in hospitals and Laboratory testing facilities. You have strong customer service and communication skills. You are proficient in the use of tools and service test equipment. You have experience in electro-mechanical equipment and troubleshooting. You are familiar with uploading software to machines and troubleshooting the performance. Work in a highly productive and efficient manner to maximize the quantity of activities completed with focus on delivering maintenance excellence. Identify waste, process flow obstacles, and other opportunities for improvement, recommend solutions, and assist with implementation. Identify opportunities to learn new skills and actively participate in development that will improve overall team performance. Represent the Facility Maintenance team in discussions and meetings with peers and other site personnel. Provide facility and manufacturing support as needed with reasonable on call responsibility and overtime commitments - this may be outside of normal working hours including nights, weekends, and holidays. Must demonstrate excellent judgment in customer relations and in managing company resources; strong competency in instrument systems technology to include mechanics, electrical, chemistry, and software technology; experience with electronics, and pneumatic systems.

Preferred Qualifications

Associate degree or higher preferred. Must be proficient in the use of tools and service test equipment, with the ability to work both individually and in an established team setting. 2+ years' experience as a medical technologist or field service Technician servicing diagnostic instruments in a hospital or laboratory environment.

Who We Are

We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How We Work

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.