IT Software Field Service Engineer

Join Us In Pioneering Breakthroughs In Healthcare

Revolutionize your IT career with Varian – A Siemens Healthineers Company!

Why Varian? We're not just a company; we're a global force transforming lives worldwide. Join us in the fight against cancer as we strive to make a difference for millions every year.

International Impact, Local Connection: Work with a global market leader while enjoying the intimacy of a small, dedicated team. Beyond IT Expertise: Bring your IT knowledge, and we'll immerse you in the world of our cutting-edge products, providing a unique blend of technical and product expertise.

Engage with customers both remotely and on-site, building relationships that make your work more fulfilling than ever before. Why Varian Hungary? Varian, the world's largest manufacturer of medical devices and software for cancer treatment, is expanding its family in Hungary. Be part of a team committed to realizing our vision: a world without fear of cancer.

Role Overview: As a vital member of our team, you'll be responsible for servicing and maintaining complex software (Oncology Information System OIS) and the underlying IT infrastructure in radio-oncology facilities. Your role involves planned maintenance, proactive support, and swift interventions when technical emergencies arise.

Key Responsibilities:

• Install, Upgrade, Support, Troubleshoot, Diagnose, and Repair IT & Oncology Information Systems on Windows platforms.
• Proactively monitor systems, ensuring optimal performance.
• Contribute to our global customer-first line Helpdesk duties periodically.
• Collaborate with experienced specialists for incident resolution and escalation.
• Continuous training to stay updated on service and product knowledge.
• Document all service activities meticulously into our CRM system.
• Support the implementation of new pro-active service tools and processes.
• On-site visits to clinical customers for product servicing (20-30% travel).

Desired Qualifications:

• Graduate of a Technical Institute in a IT related field, e.g. Informatics, Computer Science, IT Networking or equivalent professional qualification and experience.
• Proactive mindset with good organizational skills.
• Strong communication skills in English (written and spoken).
• Comprehensive technical knowledge and experience in maintaining complex IT solutions.
• Additional IT certificates are an asset (CCNA, MCSA, Citrix, VMware…).

Join Our Team: One click away from impactful work and becoming part of a global team united by the purpose to fight cancer. Send us your application and CV; let's make a difference together.