Field Service Representative - Medical Imaging - Remote Eligible

Field Service Representative

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Come and join our global team as a Field Service Representative servicing our medical diagnostic imaging equipment. This remote role is based within the Halifax Regional Municipality, Nova Scotia.

As a Field Service Representative, you will be responsible for:

• Servicing, maintaining and commissioning of medical diagnostic imaging equipment
• Promptly following up and following through to customer resolution
• Displaying a high level of critical thinking to bring successful resolution to complex problems
• Controlling and completing electronic documentation
• Guiding the maintenance of tools, testing equipment and calibrating material
• Planning and scheduling of service and maintenance duties
• Interfacing with customers to provide quality service and support

This position may suit you best if what is below sounds familiar and appealing to you, in addition to wanting to develop your career with Healthineers:

• Able to multitask and work in a fast-paced environment
• Accurate and displays strong attention to detail
• Demonstrates ownership and accountability
• Exceptional communication skills
• Excellent planning, critical thinking and time management skills

Required skills to have for the success of this role:

• Biomedical Electronics or Electronics Technologist or equivalent diploma
• Solid computer skills
• Customer service experience
• Field service experience in the medical technology sector is an asset
• Valid driver's license
• Clearance to travel domestically and internationally for training purposes (without restrictions)
• Must have a valid passport