Field Service Engineer - Remote Eligible

Join Us in Pioneering Breakthroughs in Healthcare

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Completes technical-oriented service tasks of various scopes and supports in planning and managing these tasks.

Together, we can beat cancer.

At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals and skilled specialists pushing the boundaries of what's possible, to improve people's lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

If you want to be part of this important mission, we want to hear from you.

This position is an exceptional opportunity to join Varian and the Varian Service team in achieving new victories against cancer, the job holder needs to be based in Piedmont or Western Milan (Novara area if possible).

At Varian we put our customers first. As Field Service Engineer (FSE) you will have an important role delivering high-quality onsite service to Varian's customers in the Italian region. This role is ideal for someone with strong on-site customer support experience from the engineering sector that enjoys customer contact and takes great pride in providing excellent service. You will be joining a dedicated team of more than 50 people based across Italy.

Being Varian's "face" towards the customer, it is vital that you enjoy customer contact, can interpret customer concerns and take immediate action. Each FSE operates in a designated field service territory to represent Varian Medical Systems and this requires a good level of professional communication with different teams, customers, management, sales and technical support.

Skills & Requirements

• Perform electrical, mechanical and software troubleshooting to determine problems in radiotherapy equipment
• In-hospital and remote customer support of radiotherapy accelerators
• Service, support and repair accelerator equipment according to service instructions, manuals and technical bulletins
• Use test and diagnostic equipment to perform checkouts and modify equipment as required
• Accountable for admin duties such as filling out timesheets, preparing expense and service reports and following the required training courses accordingly
• Fluent in Italian and a good level in English
• 2-3 years of experience as a Field service engineer working on customer sites
• 2-3 years knowledge and professional experience with electronic and electro-mechanical engineering, test equipment used for verification/checkout and calibration of electronic equipment.
• Technical education such as secondary school ITIS/IPSIA and/or electronic/biomedical engineering
• This is a home-based position, but travel on site represents 50% of the time

We offer

• Opportunity to join a worldwide leading radiation equipment manufacturer company
• Competitive salary based on specific experience
• Company car
• Insurance benefit
• Training and continuous learning development program

Fighting cancer calls for big ideas.

We envision a world without fear of cancer. Achieving this vision takes dedication and commitment from all of us, every single day. That's why we celebrate and value the distinctly beautiful and intersectional identities of each of our employees. We are a mirror of our patient-base, which allows us to innovate. Big ideas come from everywhere, and the best ideas are fostered by our unique individual experiences. At Varian, we encourage you to bring your whole self to work and believe your bold and authentic perspective will help to power more victories over cancer.

#TogetherWeFight

Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.