Support the Player service operations including but not limited to evaluating, monitoring, analyzing of results, and implementing any changes.
Perform (JP-EN, EN-JP) language translation and proofreading where necessary.
Respond and support players issues via chat and email, including but not limited to password resets and more.
Business hours: Shift based - 3AM~12PM
Support 365 days a year including weekends and holidays (shift work)