Technical Service Representative

Job Title

Responsibilities

Provides intermediate technical direction and assistance to customers regarding the use of the product lines and facilitates account management with sales. Responsibilities may include responding to complex questions and concerns, serving as an expert in a single technology or working with multiple application technologies, and assisting customers with improving operational quality and efficiency.

Qualifications

Requirement:

• High school graduate or equivalent education and experience.
• Utilizing industry and product applications concepts and procedures;
• Understanding of advanced technical (lab, research, etc.) principles and practices;
• Applying expert principles and practices within an area or general principles and practices in multiple service areas;
• Providing technical guidance and advice to improve quality and efficiency;
• Working with line and management personnel;
• Communicating technical and operational concepts to facilitate sales;
• Providing technical customer service;
• Performing account management and sales activities;
• PC skills; Microsoft Office applications (Word, Excel, PowerPoint, Outlook); and other applications as required;
• Communicating with co-workers to provide and receive direction.

About Us

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible

Job Info

• Job Identification 2608502
• Job Category Technical Services
• Locations THA Samutprakarn Sales office
• Employment Category Full-time regular