Store Customer Service Specialist (shared - multiple Locations)

Job Description

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

The individual selected for this role will be expected to work at Store #3522, located at: 1809 Condor Ln, Howard, WI 54313

And Stores:

#3059 located at: 2464 S Oneida St, Green Bay, WI 54304

#3268 located at: 2222 Main St, Green Bay, WI 54302

#1089 located at: 330 S Taylor St, Green Bay, WI 54303

#3291 located at: 601 S Duluth Ave, Sturgeon Bay, WI 54235

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.