Oracle Business Support Supervisor, General Ledger

Oracle Business Support Supervisor, General Ledger

The Oracle Business Support Supervisor, General Ledger, is responsible for providing centralized support for the Oracle General Ledger (GL) and Oracle Accounting Hub Cloud Service (AHCS) modules. This role partners closely with business and technical teams to develop a clear and accurate understanding of business drivers, enabling informed decision-making and execution of business strategies.

The supervisor owns production support processes, coordinates with business users and system owners, tracks and resolves support tickets, and supports system enhancements. They also provide user training, to ensure successful completion of testing activities. This position requires a strong combination of financial and operational business expertise, supported by a solid understanding of enterprise financial systems and technical processes.

This position is not hybrid/remote and will be located at our Global Headquarters in Cleveland, OH.

Because this role involves access to confidential financial information, the Company has determined that a review of criminal history is necessary to protect the business and its operations and reputation and to provide similar protections for its clients and potential investments.

Responsibilities

Core Responsibilities and Tasks

The Oracle Business Support Supervisor, General Ledger, leads global Oracle GL support operations and manages a team of five employees, including three direct reports. This role partners closely with Finance and IT stakeholders to ensure accurate financial reporting, system stability, and continuous process improvement across the General Ledger and Chart of Accounts.

Team Leadership & Governance

• Lead, coach, and develop a global team supporting Oracle GL and AHCS production activities
• Provide ongoing performance feedback, career development guidance, and knowledge transfer to team members
• Ensure consistent application of policies, standards, and best practices across the team
• Serve as the primary reviewer for core daily tasks including currency rates, CVRs, code combinations, and partner with manager on Chart of Accounts governance and related controls

Month-End Close & Production Support

• Oversee month-end close activities to ensure timely and accurate financial close within Oracle GL
• Monitor critical Oracle AHCS, revaluation, and related close processes to ensure successful completion
• Track, analyze, and escalate close issues, identifying trends and root causes
• Partner with IT and business stakeholders to recommend and prioritize defect resolution and system improvements
• Establish and maintain consistency across close processes, reports, and reconciliation methodologies

Systems, Enhancements & Controls

• Coordinate and oversee monthly Oracle GL regression testing activities
• Partner with IT and business owners to support system upgrades, enhancements, and defect remediation
• Participate in quarterly SOX audits, providing documentation and responding to audit inquiries as needed
• Ensure system changes align with governance standards, financial controls, and reporting requirements

Annual Housekeeping & Risk Management

• Lead the annual housekeeping process in partnership with management, IT, and business teams
• Develop and communicate timelines, guidance, and expectations for housekeeping activities
• Review allocation sets, code combinations, and Chart of Accounts metadata for accuracy and completeness
• Identify and assess areas of potential risk prior to housekeeping execution
• Lead post-implementation reviews and lessons-learned discussions to drive continuous improvement

Qualifications

Position Requirements

Required:

• Must have a Bachelor's degree in Accounting, Finance, or IT
• Must have a minimum of 5 years of progressive accounting, finance, or IT experience
• Must have experience in financial systems in an enterprise environment
• Must have experience using Microsoft Excel to analyze large datasets, perform reconciliations, and financial reporting support
• Must have experience interacting with senior finance leadership, and managing highly confidential financial information with discretion
• Must be legally authorized to work in the United States without sponsorship now or in the future for employment visa status
• Must be at least eighteen (18) years of age

Preferred:

• Have project management skills
• Have working knowledge of Oracle General Ledger (11i, R12, Cloud), Oracle Accounting Hub Cloud Service (AHCS) modules, Jira, Data Relationship Management (DRM), OneStream, and RPA Tools
• Have prior supervisory experience

About Us

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer.  All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

Job Info

• Job Identification 2609402
• Job Category Finance
• Locations USA OH Cleveland Global Headquarters
• Employment Category Full-time regular
• Minimum Salary 98,935
• Maximum Salary 126,963