Customer Service Specialistia

Customer Service Specialist

Sherwin-Williams Company was established in 1866 and is a leading global manufacturer of paints and coatings, operating in six continents and employing around 65,000 people worldwide. In Finland, the company's operations include paint manufacturing, handling, packaging, storage, sales, and product development. Currently, Sherwin-Williams employs around 100 people in Finland.

Responsibilities

We are looking for a Customer Service Specialist for our Facility organization. You will be an important link between the company's stakeholders. You will receive and coordinate customer orders, monitor order processes, and manage inventory. You will work closely with sales, logistics, and overseas sites. Your duties also include maintaining product and customer data.

Qualifications

We expect you to have previous experience in relevant areas and good IT skills; you should be proficient in using Microsoft365 applications and have experience with ERP systems. Experience with Oracle r12 system is considered an advantage. Your work days are varied, so the ability to organize your day according to situations helps in succeeding in the job. In addition to Finnish, you should communicate fluently in English, both written and verbally, and other language skills are an advantage. We also expect a can-do attitude, customer-oriented approach, and courage to tackle new tasks. You should be flexible and self-initiated, a team player. However, you should also be able to make decisions and drive things forward independently. Sherwin-Williams offers you an area of responsibility where you have a great opportunity to take charge and help develop operations. You will become part of an immediate and professional team that has received praise from customers for excellent customer service.

Interested? Apply for the position by submitting your CV and contact information to our system. We will start interviews during the application period and make a selection as soon as we find the right person.

About Us

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings, and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent, and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth, and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits, and the flexibility to enhance your health and well-being

Career … with opportunities to learn, develop new skills, and grow your contribution

Connection … with an inclusive team and commitment to our own and broader communities

It's all here for you... let's Create Your Possible

Eligibility to Work You will need to provide proof of right to work. It is a condition of any offer of employment we make to you that you have the permission to work in the country for the role for which you are applying for.

Equal Opportunity EmployerAn equal opportunity employer, all qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion or belief, gender, sexual orientation, gender identity, ethnic or national origin, disability, age pregnancy or maternity, marital or civil partner status, or any other protected characteristic prohibited by law.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

Job Info

Job Identification 2602999

Job Category Customer Service

Locations FIN Finland Facility

Employment Category Full-time regular