O&M Support Lead

Operations & Maintenance Support Lead

Big challenges require big solutions. And the transition to a net-zero world is about as big as it gets. Working at Shell Energy - one of Australia's leading energy retailers - puts you at the heart of that endeavour.

The Operations & Maintenance Support Lead is an operationally focused role responsible for ensuring the safe, reliable, and efficient day-to-day operation and maintenance of the Condamine Power Station and associated equipment. The role plays a key part in supporting performance, compliance, and continuous improvement through hands-on leadership, technical oversight, and collaboration with internal teams and external service providers.

Based on site at our Condamine Power Station, the Operations & Maintenance Support Lead reports directly to the Condamine Power Station Manager.

With respect, integrity and honesty, responsibilities include:

• Provide backfill support for the Station Manager during periods of leave, including completion of monthly reporting obligations.
• Lead weekly and monthly planning meetings to ensure operational alignment and progress tracking.
• Participate in a 24-hour shift roster (as required) to support operational and maintenance staffing shortfalls.
• Monitor Gas Turbine HMI (as required), ensuring compliance with setpoint targets and operational modes; lead investigations into anomalies or performance issues.
• Develop operational staff capability in fault finding, logic navigation, alarm management, and response protocols.
• Plan and implement rectification actions for defective plant and equipment, ensuring timely resolution of issues.
• Perform or supervise maintenance activities, including oversight of contractors where applicable.
• Liaise with external organisations and service providers to meet daily maintenance requirements.
• Plan, schedule, and document maintenance work authorisations, ensuring compliance and traceability.
• Maintain accurate and timely records of key operational events, plant history, and maintenance activities; review operator data for completeness and accuracy.
• Identify internal and external resourcing requirements to support planned work scopes.
• Plan and coordinate routine and opportunity maintenance, plant modifications, and installations.
• Compile and oversee operational and compliance reporting, ensuring data integrity and timely submission.
• Lead HSSE systems and processes within scope of responsibility, including Permit to Work (PTW) and risk management controls.
• Manage SAP functions onsite, including sourcing quotes, generating purchase orders, and receipting goods.
• Oversee maintenance platforms, including PM generation, work order development, store inventory, and backlog management.
• Track and reorder store items as required to maintain operational readiness.
• Develop and maintain digital platforms to support operational and maintenance data collection and compliance obligations.

What you'll bring

Here's what you'll need to thrive in this role:

• Experience in a leadership position in the maintenance and operation of gas turbines and associated auxiliary equipment.
• Excellent understanding of budget development principles and budgetary control.
• Ability to oversee maintenance platforms and supporting systems for overhaul planning.
• Demonstrated capability to navigate and manage complex operational processes.
• Resilience under pressure with a focus on delivering commercially sound outcomes.
• Advanced problem-solving and decision-making skills, complemented by excellent communication and stakeholder engagement abilities.
• Skilled in negotiating through challenging situations with professionalism and tact.
• Commitment to fostering innovation by encouraging and recognising new ideas.
• Strong interpersonal skills with a focus on building positive relationships and promoting effective teamwork.
• Excellent time management and personal organisation skills.
• Experience in identifying and implementing process improvements.
• Ability to build operational confidence and capability across teams and roles.

Qualifications & Licenses

• Electrical trade, Industrial or Generation experience (I&C Qualification desirable)
• Tertiary Qualifications / Advanced Trade Qualifications (Engineering background)
• Cert4 or higher in maintenance planning
• CMMS platform training
• Confined space
• CPR/LV Rescue
• Motor vehicle license
• Forklift license
• HV Switching Qualification (Desirable)
• Type B Qualification (Desirable)
• Boiler advance(Class BA) (Desirable)
• Turbine Operation (Class OT) (Desirable)

Why join our team

Every day, our people bring deep expertise, true innovation and investment to help our customers - and the world - reduce their environmental footprint. You can be part of that change.

Here are the top reasons why our people choose us:

• Purpose that you can see. As part of our team, you'll have the best shot at energising a better future, one customer at a time.
• Work that's interesting, innovative and high impact. We hope you'll love the challenge and opportunity to achieve - for our customers and for you.
• People who bring the expertise and drive to succeed. Our team is respectful, inclusive, and supports connection and collaboration.

Visit our careers site to find out more.