Produce Sales Specialist

Product Sales Support Specialist

The Product Sales Support Specialist serves as a key liaison between Sales, Planning Analysts, Category Management, and external partners such as brokers and vendor representatives. This role is responsible for resolving customer-related inquiries, facilitating cross-functional communication, and supporting product-related processes to ensure operational efficiency and customer satisfaction.

Essential Duties:

• Act as the primary contact for Sales regarding supply-related inquiries.
• Collaborate with Supply Chain, Category Management, and external vendors to resolve product and supply issues.
• Communicate product-related information across internal departments and external contacts.
• Manage and resolve inquiries submitted through CRM technology, including product availability, pricing, specifications, and nutritional data.
• Collect and verify product specification data to support the creation of new product item codes.
• Other duties as assigned

Qualifications

• High school diploma or GED preferred.
• Minimum of 2 years of experience in sales or sales support, or 5 years of relevant industry experience.
• Experience working cross-functionally with Sales, Supply Chain, and external vendors is a plus.
• Strong analytical and problem-solving skills.
• Customer-focused, solutions-oriented mindset.
• Proven ability to meet performance goals and deadlines.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Experience with Salesforce or other CRM platforms preferred.
• Flexibility to work weekends and holidays as needed.

Salary of $65,000 to $85,000 depending on competency, experience, qualifications and skills.

Corporate Summary:

At Shamrock Foods Company, people come first – our associates, our customers, and the families we serve across the nation. A privately-held, family-owned and -operated Forbes 500 company, Shamrock is an innovator in the food industry and has been since being founded in Arizona in 1922.

Our Mission:

At Shamrock Foods Company, we live by our founding family's motto to "treat associates like family and customers like friends."

Why work for us?

Benefits are a major part of your overall compensation, and we believe offering them at an affordable cost is not only the right thing to do, but it helps keep you and your family healthy. That's why Shamrock Foods pays for the majority of your health insurance, allowing you to take home more of your paycheck. And it doesn't stop there - our associates also enjoy additional benefits such as 401(k) Savings Plan, Profit Sharing, Paid Time Off, as well as our incredible growth opportunities, continued education, wellness programs.

Equal Opportunity Employer

Shamrock Foods Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity or any other basis protected by applicable law.