SALES Support Assistant RBS

Sales Support Assistant Rbs

SGS is the world leader in inspection, verification, analysis, training, and certification. It is considered the main global reference in quality and integrity, with more than 95,000 employees and a network of more than 2,400 offices and laboratories worldwide.

The Internal Sales and Marketing Assistants (ISMA) are members of our ISM team. They help internal sales managers by collecting documentation, generating customer quotes, entering/updating quotes and other information in CRM, updating information in the Laboratory Information Management System (LIMS), market research, and other tasks as needed.

Specific Responsibilities:

• At all times, comply with the SGS Code of Integrity and Professional Conduct.
• Generate accurate quotes and marked according to SGS standards.
• Assist as needed in the compilation of required documentation for RFPs: certifications, resumes, etc.
• Help with follow-up notifications on existing older quotes as required by affiliate managers.
• Enter quote and RFP data into appropriate systems (e.g., LIMS, CRM, etc.)
• Update changes in customer information in appropriate systems as instructed.
• Market research or customer requests may include the following:
• Internet search for customer data or articles on vertical markets, regulations, etc.
• Lead generation: Search for contact lists in various markets
• Review of competitor website and summary of information
• Communicate as needed with ISM and other internal staff.
• Develop skills and knowledge to progress in your career.
• Build trust by providing timely responses to all inquiries, whether by Teams, email, or phone.
• Promote a positive "can do" attitude and a safe work environment.
• Be well-informed and comply with SGS procedures and standards.
• Take initiative in everything we do and perform other tasks as needed to promote the mission of service, quality, and growth of SGS.
• Build and maintain strong working relationships.
• Comply with all SGS QHSE and HR policies and procedures.

Education:

• Professional degree in Chemistry, Environmental Science, or related fields, technician or technologist in Chemistry, Environmental Science, or related sciences.
• Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals.
• Ability to present information effectively in one-on-one and small group situations to customers or employees of the organization.
• Ability to apply common sense understanding to carry out instructions provided in written, oral, or diagram form.
• Intermediate personal computer knowledge, including email, Microsoft Office, job task requests, Internet, online data system.

Experience: Between 1 to 2 years of experience in similar roles or more.

Technical Knowledge:

• Intermediate Microsoft Office.
• Languages: English B2 or higher.

Schedule: Monday to Friday.

Mode: On-site.

Salary: 3,300,000 COP.

Indefinite term contract with GBS.