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Customer Service_inspection HCM

Maintain detailed and accessible customer information files and documentation
Ho Chi Minh City, Vietnam
Entry Level
2 months ago
SGS

SGS

Provides inspection, verification, testing, and certification services to ensure quality, safety, and regulatory compliance across global industries.

Customer Service_Inspection HCM

SGS is the world's leading inspection, verification, testing and certification company. We are recognized as the global benchmark for quality and integrity. With more than 94,000 employees, we operate a network of more than 2,600 offices and laboratories around the world.

Job Description

• Conduct the assigned jobs in professional, accurate and efficient manner • Deliver quotations, certificates, reports, invoices, etc. on time • Keep good relationship with clients/ affiliates/ colleague in SGS Vietnam / Maintain integrity • Maintain accessible, transparent, complete and detailed customer information files Specific Responsibility • Preparing Inspection job files • Send reports, certificates and invoices to clients / affiliates or other parties • Continuously update and file documents in inspection files including File Management Checklist and data base • Prepare certificates and pass to Manager for approval • Weekly and monthly report of invoicing and other requests • Prepare and control invoice, follow up debt and payment • Collection of outstanding payments • Other tasks requested by Manager

Qualifications

• College graduated or above • English level B equivalent • Computer skills

Additional Information

At least 1 year in customer service position experience

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Customer Service_inspection HCM
Ho Chi Minh City, Vietnam
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About SGS
Provides inspection, verification, testing, and certification services to ensure quality, safety, and regulatory compliance across global industries.