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Telesales Supervisor

Create and implement SOPs for telesales handling customer chats across platforms
Jakarta
Junior
3 weeks ago
SEVEN Retail

SEVEN Retail

SEVEN Retail integrates multiple business units to provide high-quality lifestyle services.
4 Similar Jobs at SEVEN Retail

Job Title

Responsibilities:

  1. Manage the telesales performance in handling chats from customers in multiple platforms (WhatsApp, Social Media, etc.)
  2. Able to motivate telesales in order to improve their performance
  3. Able to create the SOP & process for telesales in handling customers

Requirements:

  • Min 3 years working experience in customer service
  • Min 1 year working as supervisor level in telesales
  • Able to operate Google Sheets
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Telesales Supervisor
Jakarta
Sales
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About SEVEN Retail
SEVEN Retail integrates multiple business units to provide high-quality lifestyle services.