Account Manager

Responsive Recruiter

The person in this role will be comfortable with meeting new people, have excellent written and verbal communication skills, and can multi-task successfully. A few key factors that the ultimate candidate may possess are being proactive, enjoys providing superior service, and has superb interpersonal skills! As a valued SERVPRO® franchise employee, you will receive a competitive pay rate, with the opportunity to learn and grow. There are multiple training and development programs available to all employees, which can lead to receiving industry certifications! If you thrive in a dynamic and fast-paced environment, while possessing the ability to adapt to changing priorities, we invite you to apply for this exciting opportunity today!

Position Responsibilities

• Promote and communicate SERVPRO services in an assigned territory
• Grow and develop the residential and commercial customer base by identifying new prospects and routinely contacting and following-up with customers, while building relationships with center of influences
• Participate in professional associations, provide Lunch-and-Learns, and promote continuing education (CE) courses
• Conduct contact calls on a route based call cycle to build relationships and educate the customer on why SERVPRO is the best cleaning and restoration company in the industry

Required Experience

• Typically, 1-2 years of sales or marketing experience
• Typically, at least 1 year of previous customer service experience
• Proficiency in Microsoft Office suite and social media platforms
• Ability to travel occasionally, which could include infrequent overnight or weekend stays
• Valid driver's license with good driving record

Required Education

• Associates degree or an equivalent combination of experience/education

Typical Work Hours

• The person in this role will typically work Monday to Friday from 8:00 a.m. to 5:00 p.m.
• This role involves a willingness to work extended hours, including evenings and weekends, as required.

Travel Requirements

• Travel is required and is primarily local.
• However, some out-of-area and overnight travel may be expected.

Compensation: $18.00 - $24.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Picture Yourself Here Fulfilling Your Potential

At SERVPRO®, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.