HVAC Service Technician

HVAC Service Technician

The ideal HVAC Service Technician candidate should have exceptional customer service and HVAC service experience. Successful candidates are organized and able to perform in a fast-paced environment. This role reports to the Service Manager. Must be available to work full shifts plus overtime.

Key Responsibilities:

• Service and repair HVAC systems: Analyze system issues and identify appropriate repair courses of action; prepare written work cost estimates and customer recommendations. Maintain truck inventory. Ensure necessary tools and equipment for each job are present.
• Troubleshoot and resolve issues: Complete diagnostic troubleshooting of HVAC Systems, checking the layout of existing HVAC devices and units to plan work procedures properly.
• Conduct maintenance and repair: Perform regular system checks and preventive maintenance to ensure reliability and efficiency. Complete repairs and offer recommendations for ongoing maintenance.
• Customer interaction: Deliver excellent customer service by addressing client concerns with professionalism and courtesy.
• Safety and compliance: Follow all safety standards and regulations to maintain a safe working environment.
• Documentation: Keep accurate records of services performed and parts used. Document service performed and recommendations made by completing applicable forms, reports, logs, and/or records.
• Company: Ensure all work meets Service Wizard's quality and safety standards.
• Meet individual and team performance goals.
• Work collaboratively and support various business needs.

Qualifications:

• Experience: 2-5 years' experience (installation experience plus) as an HVAC technician.
• Licenses: Valid HVAC technician license and driver's license.
• Skills: Strong technical knowledge, excellent problem-solving abilities, attention to detail, and effective communication skills.
• Physical Requirements: Ability to work in various conditions, including confined spaces and at heights; physical stamina and dexterity.
• Tools: Use hand and power tools to diagnose, repair, and maintain HVAC components.

Benefits:

• Unlimited Commission Earning Potential
• Health insurance: Comprehensive medical, dental, and vision coverage.
• Retirement plan: 401(k) with company match.
• Paid time off: Generous vacation, holidays, PTO
• Training and development: Ongoing opportunities for professional growth and advancement.
• Company culture: A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction.

Pay Range $75,000 - $120,000 USD