Staff Endpoint Security Engineer

Staff Endpoint Security Engineer

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

This role will be reporting to Sr Manager, Security Engineering. The Endpoint Security Engineering team will be part of larger Security Engineering org. The security engineering team targets building state-of-the-art technology that will help reduce the risk surrounding the sensitive assets of the company with the least impact possible on operations, acts as guidance and facilitator to the security operations teams and helps shifting Security perception from blocker to enabler by building a relationship of trust with the other teams.

What you get to do in this role:

• Secure Mac & Windows laptops, VDIs, Mobile devices, Browsers, Email, Managed/Unmanaged software, IoT devices
• Implement user trust and device trust for managed and unmanaged endpoints
• Implement security posture management for managed and unmanaged endpoints
• Secure access to corporate, commercial, and regulated markets network from endpoints
• Define security standards/hardening baselines for endpoints
• Deploy Endpoint Detection Response across the enterprise
• Collaborate with Insider Threat team to create DLP policies for hosts, network, email, and apps
• Collaborate with DG team to build connectors that perform data scan on critical assets
• Manage privileged access for endpoints
• Manage credential vaulting and rotation for corporate assets and endpoints
• Suggest security improvements by assessing the current situation, evaluating trends, anticipating requirements, and supporting proof-of-concept experimentations.
• Participate in security incidents and help implement the containment and eradication.
• Evaluate audit findings and act upon them.
• Accountable for the timely delivery of projects as per established roadmaps by working closely with the business teams

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• Strong interpersonal skills (written and oral communication).
• Proven experience in being an effective team player. A keen analytical mind for problem solving, abstract thought, and offensive security tactics with a goal to make security a strong enabler at ServiceNow.
• Strong working knowledge of operating system internals as well as networking
• Proven experience with Automation (Python, Perl, bash scripting, etc.)
• Strong experience with EPM (JAMF, SCCM etc.) and MDM (Intune, AirWatch etc. ) solutions
• Experience in Linux, Windows, Mac systems security.
• Ability to articulate complex issues to executives and customers
• Computer Science/Engineering degree with 8+ years of proven, related experience is required

Experience/Knowledge with security tools including (not limited to):

• Anti-Malware and Endpoint Detection Response (CrowdStrike)
• Networking Security (Firewalls, NAC, Zero Trust, etc.
• Logging and Aggregation tools
• Deception technologies
• Vulnerability scanning (Wiz, Tenable)
• Privileged Access Management- Privileged Session Management (PAM-PSM) (BeyondTrust EPM/PSM)
• Data Loss prevention tools (DLP)
• (Microsoft Information Purview, Cososys, Zscaler, O365)
• Data Governance solutions (Big ID)