Senior Solution Sales Executive, Operational Technology - Industry Connected Workflows

Senior Solution Sales Executive, Operational Technology - Industry Connected Workflows

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

The Solution Sales Executive will oversee market success of ServiceNow's Operational Technology, Industrial Connected Workforce Solution. Our Operational Technology (OT), products are built on our ServiceNow AI Platform and create a single source of truth and action for operating teams to ensure industrial processes execute consistently and continuously improve.

What you get to do in this role:

The Solution Sales Executive supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/ activities can vary by solution area given coverage capacity.

• Support territory strategy and planning to improve vertical agreement, account use case targeting and execution, related to OT/Industrial Connected Workflow sales pursuits
• Provide input to Core Account Executive (AE) during the account planning process based on territory strategy and recommendation
• Ensure recommendation to territory strategy and account planning is aligned with ServiceNow's Value principles
• Support customers to envision the value of industrial digital transformation for the daily activities of operating teams and support development of strategy by partnering with rest of account team, customer and partners.
• Interlock with Solution Consultants (SC) & Specialist OT SC on Capability Roadmap for feedback and agreement and team based on engagement model
• Coach Account Teams and peer specialist teams with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle
• Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes
• Champion diversity and belonging to contribute to an open and inclusive environment

Qualifications

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to transform industrial operations with workflows, automation, and other digital solutions. This may include integration with other industrial and/or security solutions.
• Experience influencing industrial buyers across decentralized decision making and establishing a circle of influence.
• 7+ years knowledge on return on investment of specialty solutions area to lead solution win.
• Experience as an AE, or in alternative sales/ customer service role
• Understanding of business sales processes, particularly in industrial environments like manufacturing, life sciences, energy and utilities, or transportation/logistics.
• Fluency in English and German essential
• Travel required: 30-50%