Principal Software Engineer

Principal Software Engineer

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:

• Produce high quality design and code on aggressive deadlines of shared UI components
• Provide guidelines and mentoring application teams on how to implement and design UI components
• Design & implement comprehensive UI/UX solutions by understanding customer problems, product goals and technical requirements
• Collaborate with design and platform teams to deliver engaging and consistent user interfaces
• Participate in all technical aspects of team deliverables, including quality, performance, maintainability, and scalability
• Communicate technical decisions (architecture and design) to business and engineering

Qualifications

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• Passion for software development, problem solving, coaching and mentoring other software engineers
• High energy and an aptitude for learning new technologies
• 10+ years of experience in designing & implementing user experience and server-side application frameworks
• Exceptional Java and JavaScript skills
• Deep knowledge and experience with declarative meta-data driven frameworks for enterprise applications
• Deep knowledge of AJAX, JSON, HTML, XML, CSS, REST and associated technologies
• Knowledge of web user interface unit testing, profiling, and code tuning
• Exceptional problem-solving skills
• Self-starter with a quick learning curve
• Strong written and verbal communication

JV21

For positions in this location, we offer a base pay of $217,500 - $380,700, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.