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Manager, Software Engineering Management, Genai

Lead the development of AI-powered automation tools for enterprise workflows
Hyderābād, Telangāna, India
Senior
yesterday
ServiceNow

ServiceNow

A cloud-based platform that provides solutions for IT service management, automating business processes, and workflow optimization.

Manager, Software Engineering Management, GenAI

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:

  • Manage product development activities
  • Work with product management, design, support and other dev teams to create high-quality solutions
  • Manage daily activities of the development team
  • Solve difficult and sometimes ambiguous problems
  • Manage departmental resources, staffing, mentoring, and enhancing and maintaining a best-of-class engineering team

Qualifications

To be successful in this role you have:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • 8+ years of experience with technologies relevant to SN and advanced coding skills
  • Experience with open source tools and agile development environments
  • Fluency in one or more relevant programming language (Java, C++, Ruby. Shell, JavaScript)
  • An understanding of broad concepts and experience using those concepts to understand and develop solutions for problems
  • Ability to execute a project based on our priorities, context, risks and desired outcomes

FD21

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Manager, Software Engineering Management, Genai
Hyderābād, Telangāna, India
Engineering
About ServiceNow
A cloud-based platform that provides solutions for IT service management, automating business processes, and workflow optimization.