Préposé(e) Aux Services – Syndiqué | Funeral Attendant - Union

Funeral Attendant

A Funeral Attendant reports to the Location Manager and is responsible for assisting with all funeral home and cremation related duties. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected. The Funeral Attendant duties must be performed consistent with company mission and values and adherence to company policies and procedures.

Responsibilities include supporting the location management, preparing for funeral services, preparing documents related to services, cremations, and maintenance, respectful preparation of remains of deceased, washing and cleaning all funeral home vehicles, performing office duties, running errands, answering phones, ushering people, parking cars, fulfilling transportation requirements, driving funeral home vehicles for services, ensuring refreshments are available, and any other duties as directed by management.

Minimum requirements include equivalent to high school education and completion of a diploma training program at a college or technical school specializing in funeral service or experience equivalent, funeral industry experience would also be a plus, previous customer service and/or sales experience would be a definite asset, knowledge of computers and some software would be an asset, or willingness to learn, high level of compassion and integrity, good communication skills, problem solving skills, professional and team player.