Homme De Service – Syndiqué | Serviceman - Union

Funeral Services Assistant

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Responsible for carrying out tasks as assigned by management. Depending on the location, these tasks can range from serving client families during funerals and visitations to assisting in removals and transfers to general cleaning and upkeep of the building both inside and outside. The foregoing duties are intended as examples and not limitations on the functions of this position.

Job Responsibilities

Assists with Funerals and Visitations

• Provides support under the direction of the Funeral Director. Specific tasks assigned may include, but not be limited to the following:
• Directs or escorts mourners to parlors or chapels in which wakes or funerals are being held.
• Greets people at the funeral home.
• Offers assistance to mourners as they enter or exit limousines.
• Acts as a pallbearer.
• Arranges floral offerings or lights around caskets.
• Carries flowers to hearses or limousines for transportation to places of interment.
• Places caskets in parlors or chapels prior to wakes or funerals.
• Cleans funeral parlors and chapels.
• Performs a variety of tasks during funerals and visitations to assist funeral directors and ensures that services run smoothly as planned.
• Drive the hearse, family limousine or other vehicle in the funeral cortege and / or other funeral related activities.

Assists with Removals and Transfers

• Assists licensed embalmers or apprentices with removals and transfers. Specific tasks assigned may include, but not be limited to the following:
• Assists with the removal from the place of death and transfer of the deceased to the designated company location.
• Ensures all SCI policies and procedures are carried out for each removal and transfer.

Performing Embalming and Associated Services

• Care for deceased in a respectful manner while performing a variety of tasks which include: embalming, removals and transfers, cosmetology, dressing, hairstyling, and any other preparation required for human remains
• Adhere to all professional, municipal, state/provincial and federal licensing authority regulations applicable to embalming and preparing human remains
• Promote a safe work environment be being aware of and practicing universal precautions and adopting general principles of safe conduct
• Assist with maintenance of preparation room and the facility; receive caskets and other funeral home supplies

Educational/Experience/Minimum Requirements

• Education: High school diploma or equivalent
• Valid current license to embalm in the state / province where work will occur
• Funeral industry experience would also be a plus
• Knowledge, Skills & Abilities: Must hold valid current license to perform duties, operate crematory, drive a car or hearse. Previous customer service and/or sales experience would be a definite asset. Knowledge of computers and some software would be an asset, or willingness to learn. Good driving record & must provide a driver's license

Work Environment

• Work indoors and outdoors during all seasons and weather conditions
• Limited amount of local and/or multiple location traveling required
• Professional Dress is required when in contact with families.

Work Postures

• Frequent, continuous periods of time standing, up 6 hours per day
• Sitting continuously for many hours per day, up to 6 hours per day
• Climbing stairs to access buildings frequently

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours

• Working beyond "standard" hours as the need arises