Funeral Services Manager

Service Support Professional

Neptune Society is the largest provider of affordable cremation services in the nation. Over the past 50 years, our experienced team has assisted families in carrying out final wishes more affordably, with dignity and respect. Certified a Great Place to Work 3 years in a row, we provide our team members a Work/Life Balance unique for our industry. We are currently looking for a Service Support Professional to assist the Services Manager with day-to-day operations and essential tasks.

Why work for Neptune Society? We are the largest provider of cremation and pre-arrangement services in the industry. In addition to Work/Life Balance, some rewarding benefits we provide include:

• A generous compensation package
• Competitive health and wellness plans (medical, dental, vision, STD, LTD, wellness credits, etc.)
• 401(k) with company match
• Paid Time Off (Vacation, Sick, Holiday and Personal time)
• Job-related training, tuition reimbursement, and career path development
• Company discounts, and more

Who should apply? If you are committed to teamwork, respect, trust, communication and accountability we would love to have you join our growing team today! Some additional essential duties, responsibilities and requirements for the Service Support role include:

• Assist the Services Manager with answering phone calls, emails, and other clerical tasks.
• Interact and connect with families in order to provide support
• Produce and maintain service contract files
• Responsible for providing administrative support to the service team
• Maintain a neat and orderly office environment
• Monitor inventory of printed materials, office supplies, etc

Requirements:

• Strong Computer Skills
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to operate office equipment such as photocopiers, printers, fax machines, etc
• Conveys information clearly and concisely in written and spoken communication
• Resolves problems and provides solutions to customers in a timely manner
• Time management and organizational skills
• Reliable transportation for occasional errands, local health departments, deliveries, etc. (Mileage reimbursement available)
• High school diploma or Equivalent
• 3- 5 years of recent administrative or related experience

What are you waiting for? If this describes you, apply today and find your "Why" in a rewarding career with Neptune Society! As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Working around client families and colleagues. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer.