Field Operations Support Assistant

Job Title

Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.

Job Responsibilities

• Working with counselors and arrangers in a team environment
• Processing Interment Verification documentation and conducting Blind Checks
• Verifying interment records against the digital files in Laserfiche, AARP and HMIS
• Processing A/R Adjustments, Check Requests, and Payments
• Processing Ownership Transfer documents and issuing Certificates of Interment Rights
• Processing recent interment information, updating records and maintaining detailed logs
• Completing various weekly, monthly and quarterly reports
• Scanning old records into HMIS in accordance with the Paperless Initiative
• Assisting with other administrative tasks or special projects assigned by Management

Minimum Requirements

Education

• High School or equivalent

Experience

• 1 - 2 years of experience in an office clerical or customer service capacity required
• Experience working in a customer-focused and fast-paced professional environment required

Knowledge, Skills & Abilities

• Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
• MS Office Suite experience preferred
• Basic mathematics skills required
• Good verbal and written communication skills
• Strong organizational skills and detail oriented
• High level of compassion and integrity
• Ability to maintain confidentiality

Compensation:

Salary: $18.00/hr.- $19.50/hr.

Benefits:

Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program

Postal Code: 92121 Category (Portal Searching): Administration and Clerical Job Location: US-CA - San Diego