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Systems Engineer (teams Voice) - Remote Eligible

Automate management and troubleshooting of Microsoft Teams Voice in a cloud environment
Remote
Senior
yesterday
Serigor

Serigor

A consulting firm specializing in IT solutions, project management, and professional services for various industries.

Systems Engineer (Teams Voice)

Location: Remote

Duration: 3-6 months

Responsibilities:

  • Design, implement, and manage Teams Voice.
  • Manage and maintain Teams Voice and other cloud voice platforms.
  • Develop automation scripts using PowerShell, Python, or Bash to streamline operations.
  • Monitor system performance, availability, and health using SolarWinds and other monitoring tools.
  • Troubleshoot issues and provide tier 2/3 support for cloud-related incidents.
  • Maintain system documentation, standard operating procedures, and Change management records.
  • Understanding of cloud security, compliance, and best practices in Microsoft 365.
  • Monitor and optimize cloud resources for performance and cost efficiency.
  • Collaborate with DevOps and security teams to ensure best practices in cloud architecture.
  • Troubleshoot and resolve issues related to Azure services and infrastructure.
  • Work with Active Directory (AD), LDAP, and Single Sign-On (SSO) integrations.

Qualifications:

  • 4+ years of experience in systems engineering with cloud expertise, specifically Microsoft Teams Voice.
  • Strong experience in cloud platforms such as AWS, Azure, or GCP.
  • Experience with Active Directory (AD), Group Policy, and Identity & Access Management (IAM).
  • Troubleshoot and resolve issues related to Azure services and infrastructure.
  • Experience with PowerShell scripting for automation and administration.
  • Experience working in an enterprise or multi-tenant environment.
  • Strong documentation and change management control experience.
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Systems Engineer (teams Voice) - Remote Eligible
Remote
Engineering
About Serigor
A consulting firm specializing in IT solutions, project management, and professional services for various industries.