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Customer Service Representative
Own the order processing and export documentation workflow from quote to shipment
Therwil, Basel-Landschaft, Switzerland
Entry Level
yesterday
Sentec
Sentec specializes in providing smart metering and monitoring solutions for energy and water utilities.
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Sentec Job Opportunity
Sentec is a Swiss-American medical device company specializing in respiratory care. Since its founding in 1999, the company utilizes deep-tech to develop and manufacture avant-garde technology for complex respiratory patients. Sentec provides healthcare professionals worldwide with non-invasive, accurate monitoring and effective therapeutic solutions.
Key tasks:
- Order processing: Creation, handling, and tracking of customer orders and invoicing
- Handling of quotes and customer inquiries via phone and email
- Coordination of interfaces between our customers, distributors, sales managers, logistics, production, as well as the Regulatory Affairs and Finance departments
- Creation of compliant and complete export documents, their management, and ensuring correct export and import handling
- Maintenance of the ERP system in the order processing area
- Contribution to continuous improvement and process optimization
About Sentec
Sentec specializes in providing smart metering and monitoring solutions for energy and water utilities.