Table Games Dealer - Table Games Operations

Job Title

As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city.

Boasting a prime location, Hard Rock Hotel & Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a world of music, memorabilia and non-stop excitement.

Are you ready to experience the ultimate rock star treatment in the heart of Ottawa? Let the countdown begin!

Company

Hard Rock Ottawa Hotel & Casino

Location

Ottawa, Ontario

Job Type

Part Time Permanent

Compensation

CAD $18.71/Hr.

Responsibilities

Responsible for ensuring customer happiness and enjoyment at your assigned table game.

Conduct assigned games in strict accordance with Seminole Gaming's compliance and procedures.

Actively build and retain guest relations, providing outstanding guest service.

Deal cards accurately and at a pace defined by your supervisor and guests.

Handle all monies accurately, including bankrolls, payoffs, and making change.

Maintain game security, including the capability to reproduce bets/situations when necessary.

Follow department and company policies, including those related to business ethics and regulatory requirements.

Support the Hard Rock culture and philosophy within the department and throughout the property.

Ensure the protection of customers' rewards and credit lines.

Deliver an outstanding guest service experience that fosters guest happiness and enjoyment!

Qualifications

High School diploma, GED, or equivalent required.

At least two years of experience working in a Class III gaming environment as a Table Games Dealer.

Must possess a certificate of completion from an accredited Gaming School or equivalent.

Must be able to handle two primary games with a high level of proficiency.

Excellent customer service and talent relation skills are essential.

Must be capable of standing for extended periods and lifting or moving up to 50 pounds.

Specific vision abilities required include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Work Environment

Duties are performed on the Casino Floor, a fast-paced, guest-smoking environment.

Frequent exposure to the general public and excessive noise.

Scheduling includes nights, weekends, and holidays.

Must communicate effectively with guests in English.

Physical Demands

• Ability to stand and sit for extended periods of time.
• Ability to walk distances.
• The employee must frequently lift/push/pull and/or move up to 50 pounds.

Working Conditions

Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.

Closing

Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.