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Outlet Server - HRC Washington D.C.
Provide exceptional guest service and create memorable experiences at Hard Rock Cafe Washington DC
Washington, District of Columbia, United States
Entry Level
2 weeks ago
Seminole Gaming
Operates a large casino resort featuring gaming, hotel accommodations, dining, entertainment, and nightlife in the Tampa area.
3 Similar Jobs at Seminole Gaming
Server Job Description
The Server is responsible for taking the guests through the key phase of their Hard Rock experience. As a Hard Rock Cafe Server, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, memorabilia curator and musician (at heart).
Responsibilities include:
- Taking guests' orders.
- Running food.
- Handling cash & other forms of payment.
- Making proficient sales transactions - using a point-of-sale system.
- Properly checks I.D.s – for guests who appear to be under 30 years old.
- Demonstrating responsible alcohol service.
- Demonstrating impeccable product knowledge.
- Suggestive selling - using proven techniques.
- Answering questions - accurately and politely.
- Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience.
- Maintaining a clean & organized station – including pre-bussing & table maintenance.
- Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc.
- Demonstrating knowledge of all table/station numbers.
- Directing guests to areas & restrooms.
- Creating memorable experiences.
- Entertaining guests to create "Raving Fans."
This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned.
Outlet Server - HRC Washington D.C.
Washington, District of Columbia, United States
Human Resources
About Seminole Gaming
Operates a large casino resort featuring gaming, hotel accommodations, dining, entertainment, and nightlife in the Tampa area.