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Outlet Server - HRC Washington D.C.
Provide exceptional guest service and create memorable experiences at Hard Rock Cafe Washington DC
Washington, District of Columbia, United States
Entry Level
18 hours agoBe an early applicant
Seminole Gaming
Operates a large casino resort featuring gaming, hotel accommodations, dining, entertainment, and nightlife in the Tampa area.
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Server Job Description
The Server is responsible for taking the guests through the key phase of their Hard Rock experience. As a Hard Rock Cafe Server, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, memorabilia curator and musician (at heart).
Responsibilities include:
- Taking guests' orders.
- Running food.
- Handling cash & other forms of payment.
- Making proficient sales transactions - using a point-of-sale system.
- Properly checks I.D.s – for guests who appear to be under 30 years old.
- Demonstrating responsible alcohol service.
- Demonstrating impeccable product knowledge.
- Suggestive selling - using proven techniques.
- Answering questions - accurately and politely.
- Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience.
- Maintaining a clean & organized station – including pre-bussing & table maintenance.
- Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc.
- Demonstrating knowledge of all table/station numbers.
- Directing guests to areas & restrooms.
- Creating memorable experiences.
- Entertaining guests to create "Raving Fans."
This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned.
Outlet Server - HRC Washington D.C.
Washington, District of Columbia, United States
Human Resources
About Seminole Gaming
Operates a large casino resort featuring gaming, hotel accommodations, dining, entertainment, and nightlife in the Tampa area.