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Beverage Server - Casino Service Bar
Provide timely cocktail service and guest engagement at Hard Rock Casino Cincinnati
Cincinnati, Ohio, United States
14 hours agoBe an early applicant
Seminole Gaming
Operates a large casino resort featuring gaming, hotel accommodations, dining, entertainment, and nightlife in the Tampa area.
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Server Job Description
Servers are responsible for providing superior guest service to ensure that their all guests have an unforgettable experience.
Responsibilities:
- Provides timely cocktail service in a friendly and courteous manner
- Initiates and engages in conversation with all guests in a professional and friendly manner
- Works with a sense of urgency to anticipate customer needs and assist other team members when the opportunity arises
- Communicates with management to rectify any and all customer needs, comments or incidents
- Adheres to all established policies, procedures and guidelines
Qualifications:
- Previous cocktail serving experience preferred
- Must have knowledge of spirits, wines, champagne and mixed cocktails
Additional Requirements:
- Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation
- Must possess excellent customer service and communication skills
- Requires the ability to work within a team environment
- Must be able to stand or walk a minimum eight-hour shift & to work inside assigned bar area in the venue.
- Must be able observant and quick to respond to various situations while multitasking.
Work Environment:
- The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, secondhand smoke, excessive noise and constant exposure to general public.
- Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
About Seminole Gaming
Operates a large casino resort featuring gaming, hotel accommodations, dining, entertainment, and nightlife in the Tampa area.