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Patient Service Specialist

Staff front desk operations to ensure smooth patient check-in and appointment flow
Lake Orion, Michigan, United States
$15 – 19 USD / hour
10 hours agoBe an early applicant
Select Medical

Select Medical

Operates specialty hospitals and outpatient rehabilitation clinics providing inpatient, outpatient, and occupational health services across the United States.
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Patient Service Specialist

Lake Orion, MI

Location: 5 South Lapeer Rd. suite 209, Lake Orion, MI 48360

Position Type: Part Time

Schedule: Weekdays, M-F

Compensation: $15.00 - $19.00 based on experience

Why Join Us:

Part-time employees are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year.

When patients enter our outpatient physical therapy center, we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Responsibilities

  • Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
  • Schedule patient appointments in person and via phone
  • Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
  • Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

  • High School Diploma or GED required

Preferred Qualifications:

  • 1 Year of Medical Office Experience
  • Insurance Verification Experience

Physical Requirements:

  • Ability to walk, stand, bend, and reach consistently throughout a work day/shift
  • Appropriate manual dexterity to enable typing (including 10-key) throughout a work day/shift
  • Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
  • Ability to carry office supplies up to 10lbs
  • Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
  • Ability to speak and hear sufficiently to understand and give directions

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement

Equal Opportunity Employer/including Disabled/Veterans

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Patient Service Specialist
Lake Orion, Michigan, United States
$15 – 19 USD / hour
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About Select Medical
Operates specialty hospitals and outpatient rehabilitation clinics providing inpatient, outpatient, and occupational health services across the United States.