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Backend Software Engineer (L3) - Remote Eligible

Develop AI-enabled capabilities that differentiate Twilio in messaging services.
4 months ago
Segment (Acquired by Twilio)

Segment (Acquired by Twilio)

Software and APIs to collect, clean, and control customer data.

41 Similar Jobs at Segment (Acquired by Twilio)

✨ About The Role

See yourself at Twilio

Join the team as Twilio’s next Software Engineer (L3) on the Data Services and Throughput team.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

This position is needed to to drive the innovation and creation of cutting-edge products that serve the needs of developers, builders, and operators. You will be a crucial bridge between Product and Design, tasked with developing low-latency, scalable distributed systems and APIs. Your collaboration and expertise will be fundamental in delivering robust solutions that power our users' success.

Twilio Communications is the leading software for sending messages programmatically.  The Data Services and Throughput organization builds AI-enabled capabilities that separate Twilio from its competitors in messaging capabilities.


In this role, you’ll:

  • Collaborate and brainstorm product ideas with product managers, designers, and engineers.
  • Design and build highly scalable and available services.
  • Build REST APIs, Event based and Data intensive systems used by all Twilio customers.
  • Constantly improve services that power Twilio’s top products and generate significant revenue.
  • Truly own the product you work on. Be responsible for SLA, on call, incident resolution, customer feedback, and participate in blameless post-mortems to make our products better.
  • Demonstrate strong engagement and technical leadership in the team setting.
  • Contribute to the team through the SDLC process and planning ceremonies.


Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!


  • Bachelor's degree in Computer Science or related field.
  • 4+ years of Java (or Scala), and popular frameworks like Spring.
  • 2+ years of experience working with highly scalable large distributed systems, microservices, relational databases like MySQL, data pipeline systems, and frameworks to build high-performance RESTful web services.
  • Well versed on what makes a good REST API.
  • Experience designing, building, and supporting enterprise grade mission critical user-facing systems.
  • Knowledge of processes and engineering best practices in all phases of the software development life cycle.
  • Strong cross-team communication and collaboration skills. You work with your team towards common goals.
  • Good written and verbal communication skills - You are confident in writing down and presenting your designs and decisions throughout the development lifecycle. You are also comfortable providing and receiving feedback in an Agile environment.
  • Experience with either AWS, Azure, or Google Cloud.


  • Experience with React, Typescript, Node.js, or equivalent is a plus.
  • Experience with AI / ML systems.
  • Experience with CI/CD pipelines and automated deployment processes.
  • Ability to communicate to a variety of stakeholders and partners, and to make decisions in an innovative and unproven space.


This role will be remote, based in Colombia.


We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions .

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at .

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Backend Software Engineer (L3) - Remote Eligible
About Segment (Acquired by Twilio)
Software and APIs to collect, clean, and control customer data.