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Account Manager - Remote Eligible

Help customers achieve the greatest value from Secoda's products.
Toronto
Senior
$100,000 - 140,000 CAD / year
1 month ago

✨ About The Role

- Responsible for managing and growing relationships with a focus on renewals and driving growth in Annual Recurring Revenue (ARR) - Act as the main point of contact for customers, ensuring the highest level of customer experience and support - Work closely with customers to enable successful platform usage and integration into their workflows - Develop close relationships with customers to understand their use cases and technical challenges, helping them achieve the greatest value from Secoda's products - Collaborate with internal stakeholders such as Sales, Customer Support & Success, Engineering, and Product to ensure customers have the best Secoda experience possible

⚡ Requirements

- Experienced Account Manager with a minimum of 4 years in a similar role, preferably in a SaaS company, who can effectively support sales teams in achieving targets - Strong communication, presentation, and negotiation skills are essential to be a customer-facing ambassador for Secoda - Ability to translate complex technical information into simple terms for non-technical stakeholders - Proven track record of helping customers solve problems and understand changing technologies - Thrives in a fast-paced startup environment, adaptable to changing priorities, and able to work collaboratively and cross-functionally
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Account Manager - Remote Eligible
Toronto
$100,000 - 140,000 CAD / year
Sales
About Secoda
The second brain for your data team