Field Service Technician

Field Service Technician

Sécheron Hasler Group continues the Swiss tradition of more than 140 years in the field of railway technology. We are one of the world's leading suppliers of electrical and electronic safety components and solutions and traction power supply systems for the railway industry, and also offer solutions for renewable energies, DC networks and other industrial systems. The name Sécheron Hasler Group is synonymous worldwide with Swiss quality and represents a leading reference for state-of-the-art products supplied to the market.

With more than 1300 employees worldwide, we are where our customers are, supplying approved products in our customers' countries or markets and providing supply chain and customer services locally. This role's main activities are listed below.

Requirements

We're currently searching for a Field Service Technician, with main functions including:

Customer Service:

• Ensuring the efficient performance of services delivered to our customers worldwide
• Providing the field activities when requested: supervision of installation, testing, commissioning and training's
• Execute the emergency site interventions
• Making repairs at site or at Sécheron's facilities
• Execute the audits and maintenance jobs
• Elaboration of technical reports

Support to Sales and Contract Execution:

• Support to Sales Engineer on substation surveys and permissions to site access
• Make repairing quotations
• Being attentive to identify new business opportunities: sale of spare-parts, repairs, on-site services, modernization's, retrofits, training's and maintenance contracts

Logistics and Stock:

• Support on the management of stock of spare parts and tools.
• Willing to travel up to 80% of the time