Sr. Principal Engineer

Job Title: Sr. Principal Engineer

Company Overview: Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What You'll Do: We are seeking a Sr. Principal Engineer to lead the architectural design and hands-on development of our next-generation cloud platform, built on top of major cloud providers such as Azure, AWS, and GCP. This role combines deep technical expertise with strategic leadership, with a 40% hands-on and 60% strategic focus. You will drive innovation in our control plane, CI/CD pipelines, Kubernetes-based orchestration, networking, storage, and abstraction layers to deliver a scalable, secure, and efficient platform that empowers customers to build and deploy applications seamlessly. As a technical visionary, you will dive into complex codebases, prototype solutions, and provide strategic direction for the platform. You will collaborate with cross-functional teams, mentor senior engineers, and shape the long-term technical roadmap, ensuring our platform remains a leader in the cloud-native ecosystem. This position is an individual contributor role reporting to the GVP, Cloud & Production Engineering.

Responsibilities:

• Design, implement, and optimize critical components of the cloud platform, including control plane, Kubernetes operators, CI/CD pipelines, networking, and storage systems
• Write high-quality, production-ready code in languages like Go, Python, or Java to build abstraction layers and integrate with Azure, AWS, and GCP services
• Prototype and validate innovative solutions for multi-cloud challenges, such as resource orchestration, service discovery, and scalable storage
• Troubleshoot and resolve complex technical issues in distributed systems, ensuring high performance and reliability
• Define the technical vision and multi-year roadmap for the cloud platform, aligning with business goals and industry trends
• Architect scalable and resilient systems leveraging Kubernetes, service meshes, and cloud-native technologies to simplify multi-cloud operations
• Lead the design of abstraction layers to provide a unified, developer-friendly interface across Azure, AWS, and GCP
• Drive adoption of best practices in observability, security, and compliance (e.g., SOC 2, GDPR) across the platform
• Mentor senior engineers and foster a culture of technical excellence, innovation, and collaboration
• Partner with product, engineering, and operations teams to align technical solutions with customer needs and business objectives
• Represent the company in industry forums, open-source communities, or technical conferences to showcase our platform's capabilities
• Stay ahead of emerging trends in cloud computing, containerization, and distributed systems, integrating cutting-edge technologies into the platform
• Lead research and prototyping efforts to address complex challenges in multi-cloud environments

Job Designation: Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign