Sales Associate - Remodeling - Small Jobs Division

Model Remodel Sales Associate

Love helping homeowners tackle small remodels and see their vision come to life? Model Remodel, a Seattle-based general contractor with a focus on remodeling and sustainability, is looking for a motivated Small Jobs Division (SJD) Sales Associate (internally titled Client Services Representative/CSR). In this role, you'll manage the sales process from first contact through project handoff, ensuring each client receives exceptional service and a successful project outcome. Our goal isn't just to complete jobs - it's to create satisfied clients who will refer us to their friends and return for future work.

What You'll Do

• Manage the full sales cycle for small projects, from responding to leads and qualifying prospects to preparing estimates and presenting contracts.
• Serve as the main point of contact for clients, ensuring clear communication and satisfaction throughout the project and warranty period.
• Prepare accurate contracts with clearly defined scope, exclusions, and assumptions.
• Partner with internal teams and subcontractors for seamless handoff to production.
• Represent Model Remodel at trade shows, networking events, and industry outreach opportunities.

What We're Looking For

• 5+ years of construction/remodeling experience and 5+ years in remodeling sales.
• Proven track record in estimating, contract preparation, and closing sales.
• Strong knowledge of building practices, methods, and scheduling.
• Proficiency in MS Office, Google Suite, and CRM/project management tools.
• Excellent communication, organization, and relationship-building skills.
• Professional, respectful, trustworthy, and collaborative with a client-first mindset.
• Passionate about craftsmanship, quality, and sustainable building practices.

Key Attributes

• Professional, respectful, and trustworthy in all interactions.
• Client-focused, with strong communication skills to build lasting relationships.
• Collaborative and team-oriented, contributing to a positive work environment.
• Organized, detail-oriented, and accountable for meeting deadlines and financial targets.
• Adaptable, proactive, and solution-focused when challenges arise.
• Passionate about craftsmanship, quality, and sustainable building practices.

Physical Requirements

• Ability to work in a constant state of alertness and in a safe manner.
• Frequent standing, walking, and sitting.
• Ability to navigate residential properties, including stairs, uneven surfaces, and tight spaces.
• Frequent lifting and carrying up to 10 pounds; occasional lifting up to 20 pounds.
• Ability to work at a computer or desk area for extended periods of time and use color-sensitive tools.
• Ability to operate measuring tools (tape measures, laser devices) and safely drive to locations within King County.

Why Model Remodel?

Some benefits include:

• Competitive Salary $70k–$80k DOE
• Commissions
• Medical/Dental/Vision, HSA (with qualified plan)
• Company paid Life Insurance
• Employee Assistance Program (EAP)
• Generous Paid Time Off that starts accruing from day one
• 8 Paid Holidays
• Employer match retirement plan (optional)
• Open-door communication – easy access to the Leadership Team
• Other Perks – Regular staff events, mileage reimbursement, company uniforms, and a cell phone allowance

Please send Cover Letter and Resume (including references).