Field Service Technician

Job Title

Accountability: Install and repair machines and accessories at customer site. Provide technical information on operation or repair of machines and accessories.

Scope and Responsibilities

Essential duties include, but not limited to the following:

• Proactively attains a safe and healthy work environment for all employees
• Install machines and accessories at customer sites. Installation includes all necessary assembly, leveling, aligning, adjusting, calibrating and wiring of machines and accessories.
• Diagnose and repair mechanical, electrical and software problems on machines and accessories at customer sites.
• Test operation of machines and accessories after completing installation or repair.
• Train customers on functions of the machines.
• Learn new machines features and accessories as they become available.
• Complete reports documenting installation, assessment of reported problem, repairs completed, parts installed.
• Travel is required. Assignments will require overnight or multiple night stay.
• Utilize various test equipment for trouble shooting purpose, indicators, test bars, clamp force, gages, etc.

Education/Certification

* 2-year technical training in electronics, mechanical or machine tool assembly.

* 3-7 years of experience in Field Service.

* High School Diploma.

Skills

* Read/understand engineering drawings.

* Ability to work on own or in group while completing necessary tasks.

* Ability to understand PLC HYD/Pneumatic circuits.

* General computer skills.

* Ability to lift up to 50lbs on a repetitive daily basis. Heavier lifting in excess of 50lbs on periodic basis.

* Ability to problem solve depending on situation.

* Sound writing and reporting skills.

* Strong people skills.

The salary range for this position is $70,926 to $109,025 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.