LiveOps Tooling - Senior QA Analyst - Monopoly GO!
Scopely is looking for a LiveOps Tooling - Senior QA Analyst to join our Monopoly Go! team in Barcelona on a hybrid basis.
At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.
Monopoly GO! is our new casual game and a key franchise that has just become one of Scopely's largest games enjoyed by millions of players. The team is based in Europe and the US, and the works every day to create captivating new experiences for our players.
What You Will Do
Reporting into the Vertical Group QA Manager, you will support the quality efforts for our Live Operations Tooling team working on our flagship title, MonopolyGo!
You will collaborate with fellow QA Analysts to facilitate ongoing LiveOps Tooling enhancements, from initial concept to post-release maintenance. Throughout each phase, you'll use and apply a range of tools and methodologies to ensure the highest standards of quality are consistently met.
As a key contributor to the culture of quality within Scopely, you will help shape the future on how we continue to iterate to success, and evolve the way we work.
- Ensure your pod's contributions to each release meet the highest standard of quality, focusing on both defect prevention and overall user experience, while also maintaining a broad, holistic view of release quality across the wider team
- Develop clear and comprehensive test plans for LiveOps Tooling that define scope of coverage, accurate time estimates, resourcing needs, tooling / cheat needs, and any wider requirements to support testing from concept through to release
- Drive the creation, upkeep, and execution of test suites and cases tailored to your pod's specific needs and evolving scope
- Maintain a clean and prioritized bug database in alignment with your pod's work
- Lead the onboarding of external embedded QA resources into your pod, ensuring they are set up for success and aligned with internal processes, while fostering a strong working relationship to remain aligned on priorities at all times
- Take ownership of your pod's quality output by leading through example, performing hands-on testing, and ensuring accountability at all stages of development
- Raise pre-production quality concerns by reviewing briefs and design documents, championing a 'shift left' attitude
- Develop and maintain a strong understanding of MonopolyGo!'s core game mechanics, supporting the broader Game QA team as needed
- Collaborate with LiveOps team to investigate live issues, advocating for timely resolutions while addressing root causes to prevent recurrence
- Adhere to team-wide QA governance and best practices, ensuring full alignment with the project's QA lifecycle from inception through post-release support
- Actively participate in pod and QA team ceremonies, providing feedback and staying aligned with team strategies and direction
- Collaborate closely with developers to understand changes in scope and assess cross-functional impacts that may require additional quality control
- Take part in annual reviews by offering feedback to peers and managers, while also using the opportunity to reflect and grow professionally
- Embody and promote Scopely's core tenets through your actions, communication, and leadership
- Aligning with QA Leadership and the QA Director, standardise processes with other areas of QA, providing feedback and suggestions to better these where applicable
- Support QA Leadership in attaining the teams goals through ownership and tracking of KPOs / OKRs
What We're Looking For
- A familiar background / experience in LiveOps for mobile or other games
- Strong verbal / written communication and an excellent attention to detail
- Strong time management, accountability and organisational skills
- An ability to negotiate and ensure you and your team's message is heard, all the while with a sound business understanding to ensure correct balance and needs are met
- Proactive, enthusiastic and self-motivated
- Flexible to an agile setup with the ability to multitask, managing coverage for multiple high profile releases with strict deadlines
- A strong commercial awareness with an understanding of business priorities and goals
- Exceptional reporting capabilities
- Extensive knowledge of JIRA and / or similar bug tracking systems
- Mobile exposure and an understanding of Apple / Google submission protocol
- A sound understanding of the gaming industry and the typical end to end development lifecycle
At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!