QMS Systems Administrator / Specialist, Business Services

Quality Management Systems Administrator

Joining the team at SC Johnson Professional® makes you part of a family company with a deep history in the professional market as a leading manufacturer of skincare, cleaning and hygiene products, and smart technologies. We provide solutions to Healthcare, Clean Industrial, Industrial, Office & Institutional, Hospitality & Travel, and Retail & Entertainment markets.

About The Role

In this role, you will administer QMS (Quality Management Systems) including document control, internal auditing, change management, CAPA, and training. You will also be called upon to assist with continuous improvement, root cause analysis and risk analysis projects.

Key Responsibilities

Facilitates the operation of the QMS system in a compliant and efficient manner.

• Document Control and periodic document review.
• Document Retention and appropriate Disposal per procedure.
• Issuance & Collection/Retention of Lab Notebooks.
• CAPA and Effectiveness Checks
• Training completion & document management including CGMP
• Coordinates Internal Audits and facilitates the process.
• Change Management
• Metric data generation and repository

Utilizes Smartsheet, or other software, to facilitate the efficient management of the QMS systems.

Assists the Batch Record Releaser on an as-needed basis and serves as a backup releaser.

Coordinates activities in the audit ready room.

Leads/Participates on continuous improvement teams.

Facilitates RCA discussions for problem resolution.

Performs Risk Analysis evaluations.

Supports Complaints & returns processes.

Additional tasks as assigned.

Required Experience You'll Bring

• Bachelors degree
• 1 + years quality experience in GMP environment
• Qualified candidates must be legally authorized to work in the United States without the need for current or future sponsorship for full-time employment.

Preferred Experiences And Skills

• Exposure to compliance standards with Food and Drug Administration (FDA), and other regulatory governing entities and Good Manufacturing Practices (cGMP) including 21 CFR Part 11, 210, and 211.
• Work in team situation.
• Proficient in Microsoft Excel/Smartsheets and Word.
• Work independently and make objective decisions.
• Excellent organizational, interpersonal, verbal and written communication skills, strong grammar and proofreading/editing skills are required.
• Must be quality-oriented and possess the ability to consistently and constantly maintain an exceptional level of attention to detail.
• Able to rapidly adapt to changing environment and circumstances requiring flexibility, tolerance and great sense of urgency while ensuring that all cGMP and regulatory requirements are met.
• Demonstrated capability of improving the efficiency and compliance of the QMS system
• Exposure to continuous improvement tools like: green belt, 5S, Kaizen, Lean 6 Sigma.
• Experience identifying Root Causes and effective Corrective and Preventative actions.
• Exposure to performing risk analysis.

Job Requirements

8 hours per day. Normal working hours are 8.5 hrs as assigned by the Supervisor, Quality with a 30 minute lunch break, and two 15 minute breaks, Monday to Friday. 40 hours per week with overtime if and when required.

This position is not eligible for remote work

This position is not eligible for relocation

Inclusion & Diversity

We believe Inclusion and Diversity is more than a program. We embed inclusive practices in our day-to-day work, the way we relate to our colleagues, collaborate and make decisions.

We value the collective richness of the differences people bring to the organization, including style, personality, thoughts, race, ethnicity, culture, religion, gender, gender identity, sexual orientation, age, and disability – that enables all to bring their full contributions to the organization.

Better Together

At SC Johnson, we strive to create a positive, inclusive and unique workplace. We strongly believe SCJ people are able to achieve their best when they can collaborate and work together in person.

Equal Opportunity Employer

The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law.

Accommodation Requests

If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at 262-260-3343 or email your request to SCJHR@scj.com. All qualified applicants are encouraged to apply.