SAP Ixp - Communications For Sap's Customer Support & CLM

SAP Internship Experience Program

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

The SAP Internship Experience Program is SAP's global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.

Three Reasons To Intern At SAP

1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.

2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.

3. Gain visibility: with SAP Internship Experience Program in your title, you'll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

Position Title: SAP iXP- Communications For SAP's Customer Support & CLM

Location: Sao Leopoldo, Brazil

Expected Start Date: October, 2025 (Hybrid 3x on-site per week)

You will support the Management Office and Support Engagement Team for SAP's Customer Support & Cloud Lifecycle Management (CLM) in their daily work. This includes employee and customer engagement, executive communication, business transformation and strategy implementation.

We are looking for a committed and passionate intern (f/m/d) to support with the following:

• Prepare communication content for internal and external programs, initiatives, campaigns and events – including presentations, videos, articles and graphics.
• Manage event preparation and execution.
• Provide support where required to the team executing strategic programs and projects as well as business operations.

What you bring:

We're looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

Preferred fields of study: Communication, marketing, graphic design, psychology, languages, business administration

Computer skills: Knowledge of Microsoft Office (PowerPoint, Word, Excel, SharePoint), prompt engineering for large language models

Fluent in English with excellent writing and editing skills; German is an added plus.

Be a team player with an eye for details, expert in organizing, and passionate about using communication tools and platforms.

Pro-active character and reliable in delivering results

Good self-organization skills since you will be treated as fully integrated team member with own responsibilities

Good communication skills to interact with diverse project teams and stakeholders

Meet your team:

The vision of the global Customer Support & CLM team is to be the foundation for customer trust. Its mission is to create exceptional customer experiences, building lasting trust and driving business success. The organization is the only one touching all customers, and the team plays a crucial role in the adoption of SAP's solutions and innovations by customers.

You will join a team of people passionate about customer centricity, communication and process excellence.

SAP'S DIVERSITY COMMITMENT

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company. SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.comSuccessful candidates might be required to undergo a background verification with an external vendor.